FAQS
Built to Protect, Designed to Win
FAQ
Frequently Asked Questions
Casevox is a mobile app designed to help consumers document and store evidence of harassment or misconduct from debt collectors, creditors, or other businesses. If you are receiving frequent or aggressive calls, Casevox gives you the tools to build a case from your phone.
Casevox allows you to upload voicemails and audio recordings, but due to state-specific call recording laws, live call recording may require separate apps or permissions. We recommend you check your state’s laws or use approved third-party call recorders to capture audio.
Casevox helps organize all your evidence — including call logs, voicemails, narratives, and screenshots — into a structured complaint report. This makes it easier for an attorney to assess your case and take legal action if necessary.
Yes. All your case data is stored securely and privately. Only you have access unless you choose to share your file with an attorney or consumer protection advocate.
Absolutely. Casevox allows you to log each call, assign it to a specific collection agency or creditor, and keep notes for every incident. This helps you spot patterns and build a stronger case.
While Casevox itself does not block calls, it provides you with documentation that can support sending cease-and-desist letters or pursuing legal action that could result in calls stopping.
Yes. You can use Casevox on your own to track and manage your complaints. If you decide to get legal help later, all your information will be ready to share with an attorney.
Not at all. Casevox was built to be simple and intuitive. If you can make a phone call or write a note, you can use Casevox to log and manage your complaints.
Casevox may offer both free and premium versions depending on your needs. The basic version includes complaint logging, voice uploads, and secure storage. Premium features may include QR sharing, expanded file storage, or attorney referrals.
Each time you log a call, include the date and time, the name of the agency or person who contacted you, a summary of what was said, and any emotional or threatening behavior. You can also attach voicemails, screenshots, or written notes to support your case.
